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What 3r3rcom Collects and How It Stays Private

3r3rcom keeps your account data under close control — from registration through every transaction you make via JazzCash, Easypaisa, or Raast. This policy sets out what we collect, why we need it, and the rights you hold over your own records at any point.

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3r3rcom What 3r3rcom Collects and How It Stays Private
REACH OUR TEAM

How to Contact Us About Your Privacy

For questions about your data, requests to view or correct your records, or any concerns about how your data has been handled, our support team is the right place to start. We keep privacy queries separate from general account issues so they reach the right person without delay. Get in touch through live chat, email, or your account settings — when you write in, mention your account username and describe the specific query clearly to speed up the response.

Team online

Live Chat

Start a chat session from the account menu. Select the privacy request option so your query goes directly to the right team, not the general support queue.

Email Support

Send your request to our support email with your account username and a clear description. We reply with your data summary or written confirmation of the action taken.

Account Settings

Some data changes — your display name and registered phone number — can be handled directly inside account settings without needing to contact support first.

DATA SECURITY

How We Protect and Manage Your Data

We keep account data protected using standard encryption, both at rest and in transit. Access to personal records is restricted to team members who need it to process your transactions or handle your support requests — no one outside that scope can pull your account file. When you log in via mobile, a one-time code goes to your registered number as part of the standard access flow. That OTP step is not a formality; it is how we make sure only you reach your account.

Cookie Use Session cookies maintain your login and your display preferences. Persistent tracking beyond what keeps the account functional is not placed on your device without your awareness.
Account Security OTP verification at every login protects your account from unauthorised access. Update your registered phone number through support if your contact details change.
Data Retention We hold your data for as long as your account is open, plus a post-closure period for financial record-keeping. Requests to delete personal data are assessed case by case.
Third-Party Sharing We share only what JazzCash, Easypaisa, or Raast require to complete your transaction. Your data is not passed to marketing partners without your explicit consent.

Questions About Your Data Rights

These are the questions we get most often about how your data is handled on 3r3rcom. Each answer covers a real account or policy situation — from what we collect when you register to how your JazzCash, Easypaisa, or Raast transaction records are stored, who can access them, and what steps you take to view, correct, or remove your own data. If your question is not here, our support team handles it directly.

We collect your name, email address, phone number, and date of birth. This data lets us verify your identity and process transactions via JazzCash, Easypaisa, or Raast correctly.

No. We receive only the transaction reference and amount after the payment network confirms. Your PIN and wallet login details never reach our servers.

Yes. Submit a data access request through live chat or email support with your account username. We compile and send your records within a reasonable timeframe.

Display name and phone number are editable in account settings. For anything tied to identity verification, contact support and provide the correct details for our team to update.

Most personal data is deleted after account closure. Financial transaction records are kept for as long as applicable rules require before they are purged from our systems.

No. We do not sell or pass your data to marketing partners. Data goes to payment networks like Raast only as needed to complete your deposits and withdrawals.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.